Showing posts with label red robin gourmet burgers. Show all posts
Showing posts with label red robin gourmet burgers. Show all posts

Thursday, April 15, 2010

Instant Winner of an iPod!

No, not really . . . because 'somehow' our survey online produced a fraudulent winner. Really? How does that even happen AND how many people did this happen to? LoL Of course this is the response we get - I mean who even wins these things anyway?
I copied the 'Instant Winner of an iPod web page' when it showed up on my computer screen and sent it to my husband in email. Why? I guess I doubted that we would really be winners ;)
Here's the email I received:

Thank you for your submission of a winning iPod notification. Upon further investigation, we have identified that you are not on our winner records generated by our system. Therefore, I have now forwarded this issue to our Fraud Detection Department to determine the cause of the issue, and we will require the following information from yourself:

Name

Phone #

Confirmation of claimed date of win

Email Address

Store location from where purchase receipt was obtained (used for your entry into the online survey)

Any other record/ printout you may have

Upon receipt of this information, our investigation will take 7-10 days to complete and we will follow up with you via a phone call at the contact details provided above. We thank you for your patience in this matter and we hope you can appreciate our need to properly investigate this matter.

Regards

Romie Damle

Contest Administrator

Empathica Inc.

2121 Argentia Road, Suite 200

Mississauga ON L5N 2X4

Canada

Tel 905.542.9001 ext. 215

Fax 905.542.8170

Check out GoRecommend, Empathica’s new social networking application. Click here to contact Empathica and find out how to turn satisfied customers into thousands of positive recommendations for your brand.

Update 4.23.2010:

Guess we did win an iPod . . . nano . . . after all =) Someone did not like my blog about NOT winning one when the survey online already flashed I was a winner ;)
I seriously can't believe that for $150 retail Empathica & Red Robin tried to tell me my 'instant winner' ticket was a fraud - I'm sure this prize didn't cost them $150 - so what was the big deal in the first place?? Cheapos ;) I'm not being ungrateful, just saying it's pretty pathetic that I had to blog about not being a winner for them to honor the prize.

1st: Email:

We appreciate your patience as we checked into your winning notification. Congratulations, we would like to award you the winning iPod!

Kindly print, complete the required consent document and send it to me via email or fax or mail at the address below. Following receipt, we can ship out your prize. Please let me know if you have any further questions.

Once again, I do appreciate your patience and understanding regarding this issue.

2nd Email:

Thanks for sending the form. Your iPod will be dispatched this week. I would also like to request to you to kindly take your blog down as this may cause fraud as your blog has a live link. As Empathica & Red Robin have now resolved the issue, I would appreciate if you can kindly so the needful. Please let me know if you have any questions.

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